Refund Policy

Refund, Return, and Exchange Policy –

Crest Peptides

At Crest Peptides, we are committed to delivering high-quality products and ensuring customer satisfaction. To maintain the integrity of our offerings, we have established the following refund, return, and exchange policies:

Refunds

• Refunds are available for unopened products within 7 days of delivery, subject to a 15% restocking fee.
• The cost of return shipping will be deducted from your refund.
• Original shipping costs are non-refundable.

To request a refund, please contact us at support@crest-peptides.com with your order details and reason for return.

Order Concerns

If you receive an order with missing, incorrect, or damaged items, please contact us at support@crest-peptides.com within 48 hours of delivery. We will work with you to resolve the issue on a case-by-case basis and provide a suitable solution.

Cancellation Policy

• Cancellation requests will be honored only if the order has not yet shipped.
• To cancel your order, email support@crest-peptides.com as soon as possible.
• Once an order has shipped, cancellations are no longer possible.

How We Use Your Personal Information

• Refunds, returns, and exchanges are not available for any opened products or requests made after 7 days from delivery.
• We reserve the right to decline refund or exchange requests that do not meet our policy criteria.

If you have any questions about our policies or need assistance, feel free to reach out to us at support@crest-peptides.com. Our team is here to help!